159.65.154.158 Fly the World (Staff Travel). They've got a few ways you can contact them depending on your preference: If you've already raised something with them (i.e. 01, 02 and 03 numbers are included in allowances else geographic rate. JIDxxS1 will mean you are eligible to the business class allowance. It will include unlimited mileage, tax and all insurances needed to drive the vehicle. You should only go to the Staff Travel area located behind Zone A in T5 if: Additional information about Terminal 3 Staff passengers traveling to destinations from Terminal 3 will need to check-in at a check-in kiosk on arrival at the airport. Seat requests are not permitted on Staff Travel. Please have your booking reference ready when you call. British Airways phone numbers 1890 626 747 33 17 32% Ireland 1866 835 4133 5 0 100% Mexico More phone numbers British Airways website www.britishairways.com What is British Airways's email addresses? Collecting your car On Business is our loyalty programme for small to medium sized businesses. Find out what you need to travel with our step-by-step guide, from entry requirements to checking in online. If you do not want to be listed for the next flight go to the ESS Flight Management Desk to advise. Join Hotline Today Get year round access to discounted shopping, offers and scheduled flights with BA Clubs. You'll see the most relevant contact details for you if you are logged in to ba.com. Continue reading. Please be sure to complete the Flight Choices section on the web-site: this gives our check-in system information to help us allocate seats, for example, whether you are prepared to split across cabins or across flights if you are travelling with other people on the same ticket type. Get Contact Info for All Departments. You can amend your reservation in the same way as a normal booking by using the BA online reservation system or call BA Customer Service 0344 493 0787. If there is a need on the day to upgrade on departure to a cabin higher than your cabin of eligibility, those who do not comply with the dress code applicable to the available cabin will not be considered for an upgrade. Sean Doyle was appointed Chief Executive of British Airways in October 2020, and Chairman in April 2021. If you are calling from outside the UK the telephone number is +44 (0)161 447 5665. Tel: 0208 570 2531 Email: Winnie.Thompson@ba.com For general enquiries, ticketing, bookings, etc, that cannot be managed online, please telephone, 0344 493 0764 (local rate). If traveling with hand baggage only, proceed to the ESS Flight Management Desk to have your boarding card issued and documents checked. The majority of our calls are managed by British contact centres. Passengers without bags should proceed to security. Your booking reference consists of a combination of 6 letters and numbers e.g. Website: www.ba.com/heritage If you need further details about refunds, please click here. IT Department. You can also visit the offices located in different parts of our country. Please have your booking reference ready when you call. Children under 16 years cannot travel on a rebate ticket unless accompanied by an adult travelling on the same type of rebate ticket. If the flight is open, the check-in agent may ask if you want an aisle or a window seat, but this depends on availability. The free alternative or geographic telephone number to call British Airways (BA) (linked to the premium rate phone number 01614475665) is included on your calls if you ring from an inclusive landline call package and is also available when calling from abroad. Address: www.rsaba.com, Solo Club In any cabin, for comfort on long-haul overnight flights, employees may change into a plain-colored track (running) suit after take off. Heathrow. From this date support for former staff with staff travel concessions will be provided by the BA People Services and Staff Travel teams. BA has a dress code which is applied to rebate passengers. This information has been found through the company's General Terms & Conditions documentation or. Additional information about Heathrow Terminal 5 You must be through the ticket presentation point by 35 minutes before scheduled flight departure time. Booking Hotline through my.baplc.com is restricted to staff & former staff & their widows/widowers with active staff travel concessions. How can I stop them expiring? This information has been found through the company's General Terms & Conditions documentation or shared by our visitors : The Touchdown Helpdesk closed on 15th May 2017, marking the closure of the BA Touchdown Team. Loads become available 72hrs before the departure of the flight. Use this form to log in to your account or to create an account for the British Airways executive club, Have you already booked? Please contact Staff Travel for further details If you were dismissed from TfL, you are not eligible for travel facilities If you were granted an immediate enhanced ill-health pension, you. If you don't have a BSAFE password, or have difficulties logging in, please contact the BA IT Service Centre on+44 020 8562 4000. Try Social Media "DM via Twitter." If you are a small or medium-sized business and would like to earn your company points when your employees travel. A free inside look at company reviews and salaries posted anonymously by employees. 0344 493 0787 option 1 (calls charged at local rate) Daily: 06:00-20:00 If offered, we ask that you politely decline. Also, some countries require Advance Passenger Information (API), and BA requires that this must be provided before check-in, using the Manage My Booking section of ba.com. 080 numbers are free from landlines and mobiles., calls to 03 numbers cost no more than a national rate call to an 01 or 02 number and must count towards any inclusive minutes in the same way as 01 and 02 call. All other airports: If there is a desk signposted for standby travel, go to that desk. There are plenty of ways to earn British Airways Avios. The kiosk will print a boarding pass, which will show your booking reference: this is key information, especially if you are not allocated a seat number by the kiosk. Over time different forms of staff travel were introduced; firm travel, 100% rebate, 80% rebate, often tied to seniority and or length of service yet 90% subload was by far the most frequently used. Fax: +1-212-251-6753 (for sending copies of documents or receipts): Contact the British Airways North America Refunds Department if your ticket was issued in the United States, Canada or Bermuda and you are not able to process your refund online. Have you already booked? Calls cost 2,50p per minute plus your phone companys Access Charge. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. It is not possible to pre-book special meals for rebate passengers. Boss of British Airways, Alex Cruz, is currently in the midst of being grilled by a Parliamentary Committee regarding the thousands of redundancies on the table for the airline. Smart national dress or company uniform is acceptable in all cabins. You may also receive a text message if you have registered your mobile/cell number. British Airways is a valued partner of Expedia, and we work together to provide you with all the tools you need to book your next British Airways flight. One medium bag, maximum dimensions 56 x 45x 25 cm (22 x 17.5 x 9.85 ins), maximum weight 23 kg/51 lbs (but you must be able to lift it into the overhead locker yourself). Please note that this form is not intended to submit staff travel related questions as these cannot be answered. Contact British Airways Contact: 0344 493 0787 International Code: BA Departs From: Terminal 1 Recommended Services If you are sure your e-ticket is correct, and are still having problems, please advise your staff travel office. You should then proceed to a bag drop desk. Thai Airways International (THAI) had a strong financial performance in the final quarter of 2022, reflecting the gradual recovery of Thailand's tourism industry. USA: (Secure Flight data item added 18AUG10). Daily, 7am - 1am: Eastern Standard Time (EST), Monday - Friday, 7am - 3pmSaturday and Sunday, 7am - 3pm: Eastern Standard Time (EST). No special service requirement is permitted when travelling on standby travel. Find further help and advice about lost and damaged baggage, BSL Video Relay Service with SignLive Monday Saturday: 0900-1700 If on the day of travel seats are not available in your cabin of eligibility, you will automatically be considered for an upgrade to the next higher cabin depending on commercial and operational needs, and subject to complying with the applicable dress code for that higher cabin. Download the SignLive app or visit, You can also contact our Accessibility Team by email by following the link below. While 800-247-9297 is British Airways's best toll-free number, there are 6 total ways to get in touch with them. Search job titles. Please choose a country/region from the drop down menu below to find the contact details of our worldwide offices. After a qualifying period, you'll be eligible for unlimited standby and premium standby fares, for you and your nominees, on the full British Airways network and other partner . British Airways do not offer a company travel loyalty programme in the US but our partner American Airlines does. Does my passport need to be valid for a certain length of time after my trip? Click on thefollowing link to go to the ESS websitehttp://my.baplc.com. Use this form to log in to your account or to create an account for the British Airways executive club, Have you already booked? For all other circumstances, or if you have problems cancelling your booking online, please call us directly on877-767-7970. The majority of our calls are managed by British contact centres. Any items of sports or beach wear or any other extremes of leisure wear are unacceptable in any cabin. Bookings made directly with British Airways If you need to cancel your booking, please log into Manage My Booking to see the options available to you. 2011 BA Clubs Regus 450 Bath Road, Longford. Please can we ask you not to use this e-mail this address with booking/ticketing requestsas thesee-mails will not be actioned or replied to. free lookups / month. Please let us know by voting if the number works properly so that we can take a look if it doesn't and fix it ! Click to reveal Tel: 0208 513 2525 (9-12.30, Mon-Fri) you have a Case Reference) and are waiting a . Flying on a stand-by ticket can be challenging. Learn more about the types of assistance we offer - including wheelchairs, If you have made a booking, you can request assistance in Manage My Booking, Travelling while pregnant or with medical conditions, including advice for food allergy sufferers. Please have your booking reference ready when you call. You'll need your staff number/user ID and a BSAFE password to log into this system. Their contact details are at the end of our, To exercise your right to be forgotten please use our, To ask questions about our Privacy Policy or the data we hold on you please write to our Data Protection Officer. 09042890159 This will give you your flight status. Email: contactba.ghana@britishairways.com. For other British Airways Executive Club membership tiers: The British Airways Executive Club Gold member's telephone number is 0800 123 111. 19,209 talking about this. Please note that with immediate effect, our listing website will collect the following data items for all travel to or from the USA before the listing is created: Gender, First name (as on passport), Last name (as on passport), Date of birth. The airport pair on your coupon must match the flight on which you wish to travel. You can also get in touch with us on Twitter @British_Airways. Business reporter British Airways has put thousands of its staff back on furlough because of delays to the restart of international travel. By using ba.com you agree to the use of cookies. On 27-11-2018, the number worked ok but it didn't belong to the proper service.. On 06-04-2018, the number worked ok but it didn't belong to the proper service.. Filter. Report a missing or damaged bag or contents. The official British Airways customer service number UK,+44-203-808-9137 (OTA) or +44 (0)203 250 0145 from abroad. Updated 22/09/2020 10.07 AM (BST). Your IP: As a British Airways customer, Manage My Booking is a self-service online initiative designed to assist you by: Giving you reassurance about your booking by being able to view booking details 24 hours a day at any time up to when you travel for each flight. Duty travel check-in Where kiosks don't exist check in at the counter for the class to which you are eligible, which will depend on whether you have JIDxxS1 - meaning business class, or YIDxxS1 - meaning economy. Making staff travel easy and stress-free, like it should be! When there are two or more interline employees travelling on the same flight, the time of check-in at the station where you are boarding your flight will determine the onload/offload and the cabin upgrade/downgrade order. Please ensure that your attire is appropriate for the cabin of eligibility. British Airways Our partnership with British Airways British Airways connects you to nearly 250 destinations in 90 countries around the world from its major hub at London Heathrow. is the easiest way to contact the support service department to speak to a person at British Airways and receive help by speaking to someone there. BA IT Support Centre Once you are waiting for your flight at LHR, you can enter your PNR code at www.britishairways.com/onload on your phone. 2 . By using ba.com you agree to the use of cookies. British Airways Plc, Waterside PO Box 365 Harmondsworth, UNITED KINGDOM UB7 0GB https://www.britishairways.com Phone Contacts Main: +44 20 8738 5050 Customer Service: (312) 843-5794 Toll Free: (800) 247-9297 How to get through to an operator: press 3 for a representative. When should I check in? From day one, you can purchase discounted commercial tickets, known as 'Hotline' tickets, for your own use or for friends and family. All Inclusive Rates The rate quoted at point of booking is fully inclusive of all mandatory charges. YIDxxS1 will mean you are eligible to the economy class allowance. a duplicate receipt (e-tickets and other fees), To find out how we handle your data and all the ways we use it to provide you with a better service see our, If youd like us to stop sending you news and offers please, To find out what information we hold about you please write to our Data Protection Officer. We're sorry your travel experience with us didn't meet your expectations. Heathrow. Serving and retired employees of British Airways: Please refer to the BA intranet -my.baplc.com - for all Staff Travel and Employee Self Service functions. Screen Reader users press Enter to select a Filter by product. Currently British Airways does not issue a photo id card to widows and widowers of former staff. The majority of our calls are managed by British contact centres. Were keen to get to the bottom of your issues whatever they might be. The carrier has announced that it will begin recruiting cabin crew members to start working from Spring 2022 onwards. This point is immediately before Security. Even if you are assigned a specific seat at check-in, this may be changed to accommodate commercial requirements. The British Airways management team includes Sean Doyle (CEO British Airways), Rebecca Napier (Executive Director Board of Directors), and Sohail Ali (GCC Steering Committee Member) . / expiry date / FAQs. How do I review and update my personal information? Please note that this form isnot intended to ask staff travel related questions. British Airways employs 26,533 employees. 212 British Airways reviews. If you do not have the authorization, you will not be able to travel on BA to the USA. Changes to Terminal 3 check-in effective 17th September 2015 Check in at a kiosk in Zone D. If you are allocated a seat follow the kiosk instructions to have your bag tag(s) issued. Enquire about changes to an existing flight booking, Check if you're able to change your booking, Enquire about an existing holiday, hotel or car hire booking, Help with special meals and name corrections, Get help with seating and baggage enquiries, Check your flight status (arrivals and departures), Enquire about refunds for flight bookings, Enquire about refunds for holiday, hotel or car hire bookings, Other enquiries including Advanced Passenger Information (API), If you have a complaint or a claim (e.g baggage/disruption), please complete the online form on our. Help and advice about lost and damaged baggage, 24 hours, 7 days a week: Eastern Standard Time (EST), Make a new booking or check prices for flights, holidays, hotels, car hire or upgrades, Enquire about changes to an existing flight booking, Enquire about an existing holiday, hotel or car hire booking, Enquire about refunds for flight bookings. This is a public forum and we don't recommend that. For general enquiries, ticketing, bookings, etc, that cannot be managed online, please telephone, 0344 493 0764 (local rate). Please note this number is only available when calling within the UK. If the kiosk prints a boarding card without a seat number, the kiosk will tell you what to do next. Therefore you and/or your eligible nominees who for any reason require a special diet, must provide your own food, in sufficient quantities to last for the duration of the flight. If you are not allocated a seat at check-in proceed to the Staff Travel Room located to the right at the rear of the zone. If you don't have a BSAFE password, or have difficulties logging in, please contact the BA IT Service Centre on+44 020 8562 4000. Sean first joined British Airways in 1998, where he began his career as a financial analyst. In the early years most staff travel was subload (subject to seat availability on departure) and tickets cost about 10% of the published fares. Monday - Friday: 09:00-13:00 Eastern Standard Time (EST). Your booking reference consists of a combination of 6 letters and numbers e.g. The link to the web-site, which does show who is included in the Visa Waiver program, is: Download the StaffTraveler app to get accurate, reliable seat availability for British Airways flights. Seat allocation will depend on how you present yourself. Answer. Queries regarding Hotline bookings should be emailed to the "Hotline Helpdesk" team, accessed via the 'Travel' section of the BA intranet or on the home page of the former staff intranet site. When will I get a response from Customer Relations? For travel on flights operated by BA, BA CityFlyer, OpenSkies and the BA Franchisees (Sun-Air and Comair), listings must be made via idtravel.ba.com. Queries regarding Hotline bookings should be emailed to the "Hotline Helpdesk" team, accessed via the 'Travel' section of the BA intranet or on the home page of the former staff intranet site. Greater London UB7 0EB |. Our listing site is not currently able to process tickets that feature other airlines and routes that are not specific to BA. You are just a number to management, nothing individual. Refreshed every minute. Should you need to contact one of our partner airlines please use the links below: American airlinesFinnairIberiaJapan AirlinesQatarChina Southern. Emails found on company website info@ba.com 50% Support 10 10 Emails found on 3rd party websites tim.price@britishairways.com 99% 0 0 How do I check the entry requirements for my destination? Earn miles BA staff travel loads are not always accurate and should be taken as an 'approximate' guide to availability. {{ userNotificationState.getAlertCount('bell') }}. Daily, 7am - 11pm: Eastern Standard Time (EST). In addition to API, the USA requires all Visa Waiver passengers to have completed the Electronic System for Travel Authorization (ESTA) application, ideally at least 72 hours before departure. Select the 'Email Us' tab and choose 'Disability & Mobility Assistance' from the 'Topics' dropdown menu. Email: ba.1.museum@ba.com Looking for a particular British Airways employee's phone or email? If you are calling from outside the UK the telephone number is +44 (0)161447 5665. How can I correct a mistake with one of the names in my booking? Please visit our Help centre for more support if you have a question about your booking or flight. There isalso anemail addressFormer.Staff@ba.comforcomplex questions that cannot be resolved by calling the staff travel call centre and for general administration matters such as staff travel eligibility. Address: Waterside, PO Box 365, Harmondsworth, Middx, UB7 0GB, BA Former Staff Liaison Council Bookings made through a travel agent Please contact your travel agent directly to discuss your booking. British Airways is back on the hiring road. Please contact the interline/staff travelteam within your own airline if you have any problems listing with your ticket. Performance & security by Cloudflare. Passengers who are not allocated seats at the time of check-in should retain their bags and go the to Flight Management Desk. If you are eligible for staff travel concessions you canview the Former Staff Travel guidein the Frequently Asked Questions section of the Employee Self Service (ESS) websiteby typing Former Staff Travel guide in the search box. If youd like to speak to us about a refund enquiry, to make changes to an existing booking or to discuss your Executive Club account, rather than call Customer Relations please contact Executive Club. Your booking reference consists of a combination of 6 letters and numbers e.g. It shows the number of listings and priority, but not commercial overbookings, etc. Screen Reader users press Enter to select a Filter by category. How do I claim missing Avios or Tier Points on flights or other purchases? Staff and former staff with active staff travel concessions may be eligible for a concessional cargo rate on certain routes. You can open the British Airways Visa Signature Card and earn up to 100,000 Avios. Please include your flight details or booking reference if you have an existing booking. The linesareopenbetween 0700-2000 hrs(UKlocal times) 7 days a week, with the exception of 25 December and 01 January. All flight and holiday reservation queries are dealt with by BA. The airline was launched in 1979 as Jersey European Airways following the merger of Intra Airways and Express . Please refer to the FAQ on my.baplc.com for further information. Refund requests may be subject to a servicing fee. Enter employee name to find & verify emails, phones, social links, etc. If there is no signposted standby desk, go to the World Traveler or Euro Traveler desk. British Airways is letting non-revenue staff passengers take onboard amenity kits and pyjamas as part of a series of improvements to help boost morale. Earning British Airways Avios. Note: there is no dedicated bag drop desk for staff passengers. : To change a booking/action a refund please fax us where a colleague will be happy to help. Please present yourself at a self-service check-in kiosk at least 60 minutes before your scheduled flight departure. According to the national flag carrier's annual financial statement filed with the Thai Stock Exchange on February 24, the net income for the fourth quarter of 2022 surged to 11. . Cloudflare Ray ID: 7a2c63981fec32af If you are not accepted for travel you will be automatically listed for the next flight to your destination if it is on the same day. Email Form, Make a new booking or check prices for flights, holidays, hotels, car hire or upgrades, If you are ready to make a booking, youll find our cheapest prices are available. Important Information British Airways ID check Please note that your staff ID will be checked when you pick up the car. It is essential to check that information, because that is the allowance which will apply, regardless of what may be on your ticket. 1-800-AIRWAYS Telephone: 1-800-247-9297 Daily, 7am - 1am: Eastern Standard Time (EST) Enquire about an existing holiday, hotel or car hire booking Telephone: 1-877-4282228 Monday - Friday, 7am - 3pm Saturday and Sunday, 7am - 3pm: Eastern Standard Time (EST) Enquire about group travel bookings No single bag or piece of baggage will be accepted if it weighs more than 23 kg/51 lbs, regardless of the allowance applicable to the flight on which you are traveling. You can email the site owner to let them know you were blocked. You should return to the area to check the screens for acceptance. If a seat is allocated at the time of check-in, those passengers with hold baggage should proceed to a Fast Bag Drop desk to have their bags tagged. Please note that staff passengers must comply with requests from BA check-in staff, cabin crew, and flight crew, and must change seats if asked. Write to us. I have traveled on 200+ international flights and I got to say the British Airways is by far the worst airline I've ever traveled. Your booking reference consists of a combination of 6 letters and numbers e.g. Find Reviews. Amenity bags will not be given to staff who travel in premium cabins. For the most relevant contact details, log in to your Executive Club account. Physical Address: 60 Liberation Road, Horizon Plaza,Woolworth Building, Airport Residential, Accra, Ghana. There are also examples where more available seats are shown than the cabin capacity, particularly in J class, due to moveable cabin dividers. This button does not work with screen readers. Staff Travel BA Touchdown Staff eligibility criteria If you are eligible for staff travel concessions you can view the Former Staff Travel guide in the Frequently Asked Questions section of the Employee Self Service ( ESS) website by typing 'Former Staff Travel guide' in the search box. Passengers without a listing will be refused travel. If you are abroad, the contact number for British Airways Executive Club Silver is: +44 (0) 207 949 3065. Passengers who are not accepted for their flight and who wish to standby for a later flight on the same day will be automatically transferred to the next flight. How do I arrange to carry extra or overweight baggage? Employees should dress in a smart casual style which may include smart, clean jeans and training shoes. Request duplicate receipts, proof of travel and other insurance documents If you've already travelled with us, our Customer Relations team would love to hear directly about your recent experience if you have a complaint, comment or claim. AB2CD3 How do I find my booking reference? Using the U.S. toll-free number-U.S. toll-free number (1-800-247-9297)-requires a VOIP pre-installed solution, such as Google Voice or Skype. Please note that once you have made a listing on BA (see Flight Listing section above), you can go to ba.com and check the baggage allowance for your specific flight. By using ba.com you agree to the use of cookies. Flybe (pronounced / f l a b i /), styled as flybe, was a British airline based in Exeter, England.Until its sale to Connect Airways in 2019, it was the largest independent regional airline in Europe. Please remember that for international travel, each passenger must have a valid passport, and must have relevant visas for the destination, and for scheduled points en route, in case off-loading becomes necessary. Tel: 0208 570 2531 Email: Winnie.Thompson@ba.com.
