There are no hidden fees with Straight Talk, and there is no cost to activate your plan. Well start sending you the news you need delivered straight to you. I spent HOURS on the phone with customer service getting the same answer every time. To Activate your new Straight Talk phone online, you simply need to go to www.straighttalk.com/Activate. Drove 160 miles, got the sim card, fought with them for four hours to get it working so I could port my number. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. As with Live Chat, you'll have the advantage of being able to keep a record of your interactions with your customer service representative. Straight Talk wireless offers customer service by a physical mailing address and toll-free phone support. You have quick links to Refill, Activate Shop Plans and Shop Phones at the top of each page. If you do not have a Google Account, the phone will prompt you to create one and will guide you step by step to do so. Never had any other carrier! Once the application is downloaded, you will need to sign in with your email credentials (username and password). Your Privacy Choices. Please refer to our privacy policy. You will also receive a text message with the details. So we created a free concierge service you can call at the phone number below. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! If youre moving to another state, especially a location where Straight Talk doesnt currently offer its services, it makes sense to cancel your current subscription and switch to a carrier that is readily available in your new location. Internet, (Kathy) Song Mo Xin Song Mo Xin Im not able to access my funds or be able to talk to a live representative unless I pay a $34k deposit. Straight Talk is a registered trademark of TracFone Wireless, Inc. All other trademarks, service marks and trade names referenced in this site are the property of their respective owners. | Meanwhile, she said their is nothing wrong with my phone. > Check Payment Status. WebShould you have questions or concerns, please contact us via chat or by calling one of our customer care representatives at ************** PIN ****. I asked for a manager or someone that could do something. This company and the people who work here are so horrible. Its just ridiculous. We don't call a lot of people. I never was able to get one. I have questions that Wal-Mart can not answer. Our content is intended to be used for general information purposes only. Press 1, then 5, then press # three times. Their website claimed my transaction didn't go through even though my credit card was charged. They lease service from AT&T, Verizon, T-Mobile or Sprint. Very frustrating since Im having to borrow someones phone. Please save your time and don't do this service. I had a fraudulent charge on my credit card account from Match.com. Straight Talk offers phone-based customer service between 8 am and 11:45 pm Eastern time seven days a week. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Make sure you check if your phone is compatible by texting "KYOP" to 611611. Straight Talk Contact Info. Plans include unlimited talk and text and high-speed data. 2023 Trustpilot, Inc. All rights reserved. WebChat with one of our agents live. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Phone: If you want to cancel your Straight Talk service quickly, use the phone option. Straight Talk could never get my phone to activate. Your Straight Talk phone uses the towers from one of these four networks. While there are several ways to cancel your Straight Talk service, one of the easiest ways is to contact the Straight Talk customer service team. Many consumers have expressed frustration with Straight Talk's phone-based customer service. I am a prospective customer of Straight Talk. Today I was told I would only need a credit card to sign up for service. Estimated amount consumers saved since 1997: $15,590,010,907. If you need more data, you can purchase a 2 GB data add-on option for $10. It offers a wide variety of smartphones and allows users to activate service on their current phones. Typical issues include long wait times, customer service representatives who are unable or unwilling to offer solutions to typical user problems and language barriers. Straight Talk is ideal for people who want basic cell phone coverage, plan flexibility and an affordable price. How do I know I can trust these reviews about Straight Talk Wireless? TRACK USAGE: You may download a Data Usage app such as My Data Manager. After multiple days waiting, Straight Talk Wireless still claims they don't know anything about my order and keeps referring me back to SmartPay who have already confirmed my order. Please click on www.straighttalk.com/Coverage to view our Service Area Map. Who is ED Magedson - Founder, Ripoff Report. Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard. They might even offer some discounts or incentives to keep you with them. I've talked to 6 customer care agents was promised to get a call back twice that never happened. There wasn't one person that I spoke with that even cared. Walmart is the exclusive retailer of Straight Talk service, although it is possible to purchase Straight Talk service and devices through the company's website or telephone-based customer support. Use the charger that came with your phone to avoid battery damage. Track data usage in the app or from the home screen widget. This past Sunday, the Cleveland Browns hosted the Los Angeles Chargers in a game the Vegas-betting types for some reason found a way to make the Browns favored in. People do change cards. SELF-SERVICE AT YOUR FINGERTIPS Before you can cancel your Straight Talk subscriptions, youll need to know your account information. GetHuman builds free tools and shares information amongst customers of companies like Straight Talk. My existing internet was down with no ETA and 3-days to even get a reply. Besides calling, the next favorite option for customers looking for help is via Live Chat for Customer Service. WebStraight Talk Customer Service Phone Number Phone Number:1 (877) 430-2355 Shortcut: Once the automated voice Average Customer Rating Score 1.6 Website: Straight Talk Website Straight Talk Customer Service Hours N/A - Edit Review/Comment Update Listing Reviews For Straight Talk Customer Service (13) dissatisfied Not user friendly at all! When I went to renew my service a couple days ago I completely lost service afterwards, havent had service since. We've come across 5 numbers locally that we can't call. Unfortunately, they've lost our business going forward. Nope, only if I could receive texts on a phone that doesn't exist, or provide numbers I had called on my new phone before I bought it. Here you will find answers to our most frequently asked questions! I mean extremely rude. Press # three times. Their website claimed my transaction didn't go through even though my credit card was charged. Receive your unlock code via email. Some customers claim that Straight Talk throttles data too quickly and that there can be discrepancies between. I absolutely hate Straight Talk! Note that it can take up to two business days for Straight Talk to process your request. To use this option, simply visit the Straight Talk official website. I've been on the phone 4 different tech people. Alarms, TTY and other systems may not be compatible. Privacy policy Finally, click on the option for Chat Now and follow the prompt to reach a customer representative. How those businesses take care of those complaints is what separates good businesses from the rest. Having spent 3 hours on calls with them no one could seem to know the reason and then when you're obviously frustrated with the service and answers that they give because they make no sense they have to audacity to tell you not to be upset. They switched their phone towers to use Verizon towers and have no idea what the f they are doing. Click below for our Contact Information and hours of operation! Say we owe over $22,000.00 for the rest of their so called contract !!!!!! I told them I would like a refund. WebCustomer Service Chat Access Reward Information Download it now! WebAt Straight Talk, customer service is extremely important to us. I cant text their 611611 or make any calls, Ive done the reboot 16 times and everything Google has suggested and no luck. How Do I Purchase a Plan with Straight Talk? In short, the two companies are not related. WebStraight Talk gives you straightforward wireless and no-contract plans like the $45/mo Silver Unlimited Plan on Americas most reliable 5G network wit See more 1,126,867 peoplelike this 1,101,207 people follow this http://www.straighttalk.com/ (877) 430-2355 Telecommunication Company Photos See all Videos See all 0:09 Searching for more savings? The $10 Global Calling Card must be combined with another Straight Talk Service Plan. Manage your wireless service from anywhere at any time with the Straight Talk My Account App. You can call us directly and we will help you. Straight Talk also sells cell phones in their physical stores and also on their website. Manage your wireless service from anywhere at any time with the Straight Talk My Account App. All you need to do is dial this number: 1-877-430-2355 and follow a prompt. There are many easy self service tips you can do to help you enhance your experience. When I got home to do the setup it said I had no service at my address. There are 1000's of complaints on Better Business Bureau, Reddit, and many other forums. The next best way to talk to their customer support team , according to other Straight Talk customers, is by calling their 877-430-2355 phone number for their Member Services department. A couple hours later my phone lost service. strict standards for business conduct. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Find answers to common Straighttalk questions below. Straight Talk represents will, however, be able to provide you instructions for getting your device replaced or serviced. Thanks SO much! How Do I Register My New Straight Talk Phone?
