Power Cycle your BT Hub by unplugging it from the wall for a few minutes and then plugging it back in. Press the Restart button and release it when the Power light turns orange. The central Power light will go blue and the Broadband light will be off, After a factory reset, youll be guided through the Smart Setup on all your devices. If you decide to reset your BT Hub, the login, Internet connection, LAN, Firewall, and WiFi settings will all go back to the default settings. BT Business Hubs: Help and guides for your model. And 15 meters from the BT device Certification: CE,RoHS Net Weight: 43g; Dimension(L*B*H): 84MM*55MM*42MM; Package included: . The light should stay green for some time before turning blue, which signals that the Hub is working properly. The team at Blue Cine Tech is here to make it easier for you to get the most out of your home entertainment. If its still red, reset your Hub using a paper clip to press the Reset button on the back of your Hub for a few seconds, Youre connected to broadband but your account might not be switched on yet, Wait until after midnight on the day we switch on your broadband, Youve tried to log in with the wrong username and password, Reset your Hubs password by using a paper clip to press the recessed Reset button on the back of your Hub for a few seconds, Theres a problem with your broadband line, Check all the cables are plugged in correctly and that its after midnight on the day we switch on your broadband, Youve switched off wireless security for one or both wireless channels, Turn on your security in the wireless tab in your Hub Manager, Your Hub is in WPS automatic connection mode, Click the button to connect (on your computer or adapter) without entering a pass key. As a result, youll have to look into the following details. There are a few light colors on this modern/router combo device. Its one of the most common routers in the UK. Help for BT Hubs Find help for all the recent models of the BT Hub - including the BT Smart Hub, 4G Mini Hub and the BT Home Hub 5, Hub 4 and Hub 3. Connect a device to your Hub using a cable or wi-fi. If this doesn't fix it contact the technical helpdesk. Once the Home Hub reboots, you can reset your password. Once again, the best thing to do is wait a few minutes. If the light still doesn't turn blue, use a paper clip to press your Hub's factory reset button. Check whether the flashing orange light is still present. Find out what the Hub lights mean. In the end, its fairly simple to figure out what to do after seeing each of the flashing lights on your BT Home Hub as long as you know what they signify. In this article were going to explore what flashing or solid orange light means on different versions of the BT Hubs and what action you should take next. However, if the orange blinking light continues longer than that try the following fixes. So, hopefully this guide comes in handy. Using a paper clip or similar press the button and hold for 20 seconds. Check the power cable is correctly inserted. Using the Power button, turn your Hub off and on again. Save my name, email, and website in this browser for the next time I comment. The light will turn steady blue when your Hub is ready. Use the Power button to restart your Hub. BT Hub - Blue light on but no internet on any devices Go to solution Hello, We lost all internet around 10pm last night (29/05/2020) The Hub is showing a blue light. If it's disconnected, click connect. Click on the title and picture of your Hub to see links to all our help. To troubleshoot this problem you will need to power cycle your router and check whether there are any issues with the service to your property. If you're not set to power mode, there's a problem with your internet. The lights will appear in this order: Check the broadband cable (black with grey ends) is plugged in correctly and you're using a filter if needed. There are just two reasons why your BT Hub wont have any lights on it. If the light doesnt turn solid blue after two minutes, you can connect a device to the Smart Hub using Wi-Fi or ethernet cable. AirPlay Not Working on LG TV: How to fix Here, youll be able to troubleshoot the reason why your home hub hasnt been able to connect to the internet properly. Its not unheard of for pets to get tangled in the wiring and yank sockets out of the wall, for example. If you wait a few minutes, then eventually this will progress into a solid blue light. Depending on the type of BT Hub that you have, it could mean that you don't have access to the internet. Check your Smart Light still works after the router has made the changes. Broadband light is blue, but I can't connect to the internet. Turn on your security in the wireless tab in your Hub Manager. So in this short guide, well look at the different light colours mean on your BT Hub, whether theyre solid or flashing too. Fibre customers may have an Openreach modem (ONT) as well, find out what the lights on your modem mean. This usually indicates that the broadband cable connecting your hub to the internet isnt inserted fully if its in, there may be a problem with the cable itself. In this article, we will examine the meaning of the orange light. 10 Quick Fixes to Speed It Up! Connecting your BT Smart Hub 2 Connecting your BT Smart Hub and Ultrafast Smart Hub Connecting your BT Home Hub 4 and Hub 5 Connecting your BT Home Hub 3 Setting up a Hub 3 or Hub 4 with an Openreach modem Another issue that can cause problems is interference on your telephone line. Disc jockeying: find out what the lights indicate. I have got a PC plugged direct into the hub - again no internet. Just connect the Smart Hub directly to the phone socket and that should make your flashing purple light problem go away. Its worth having a chat with BTs support team to see what modem they recommend before you go down this route. If you cannot get online, try turning your device off and on. HBO Max: Picture Resolution and Sound Guide, How to Test TV Signal Strength for the Best Reception. Once again, you can use the power button to do a manual reset. Your Hub is trying to connect to the internet or is connecting via WPS. In this article, we will examine the meaning of the orange light. If your service is Full Fibre, you won't. If your master socket only has one socket, you'll need a microfilter. How To Get Rid of Lag And Speed Up Your Internet While Gaming, What Is the 192.168.0.1 RouterIP Address. We supply machines that range from low cost, hand operated, single station devices, up to . You will need to use a web browser on your computer and type in the address: 192.168.1.254If this address does not work for you, you can find yours on the back of the router itself, along with the admin password which you may also need. Video Was Edited Using Cyberlink PowerDirector: https://rover.ebay.com/rover/1/710-53481-19255-0/1?ff3=4\u0026toolid=11800\u0026pub=5575089112\u0026campid=5338607652\u0026mpre=https%3A%2F%2Fwww.ebay.co.uk%2Fsch%2Fi.html%3F_odkw%3DTranscend%2BDrivepro%2B200%26_osacat%3D0%26_from%3DR40%26_trksid%3Dp2045573.m570.l1313.TR4.TRC2.A0.H0.X.TRS0%26_nkw%3DCyberlink%2BPower%2BDirector%26_sacat%3D0 PC Screen Was Recorded Using Cyberlink Screen Recorder: https://rover.ebay.com/rover/1/710-53481-19255-0/1?ff3=4\u0026toolid=11800\u0026pub=5575089112\u0026campid=5338607652\u0026mpre=https%3A%2F%2Fwww.ebay.co.uk%2Fsch%2Fi.html%3F_odkw%3DDash%2BCam%26_osacat%3D0%26_from%3DR40%26_trksid%3Dm570.l1313%26_nkw%3DCyberlink%2BScreen%2BRecorder%26_sacat%3D0 Try connecting a device to your Hub. Eventually, you will see a solid blue light once your BT Hub is ready. If the light doesn't turn blue, use a paper clip to press your Hub's Factory Reset button. You will need to use a web browser on your computer and type in the address: 192.168.1.254 Show. Turn it off and on then try again. Your Hub is working but the broadband cable is not connected. There has been different models released over the last few years, so it may vary depending on which hub you have at home. When you first plug in your hub, the lights will appear in this order. Jamie has been an avid gamer since the release of the Amiga 500 back in the early 1990s. While it is comparable to other hubs, if you come from a different router brand like Virgin, it might be a little perplexing. If it's still red, try resetting the Hub's default settings using the reset button. Yes, you can use your own router on BT Broadband, but there are reasons why this might not be the best option. Your Hub will return to normal mode after a few minutes. If there's still no light. Check the other lights in the silver bar at the bottom of the Hub and see the following list to interpret what it all means: Youre connected to broadband but your account might not be switched on yet. The only thing I have to be critical about is the hub light. Here are the instructions for resetting other versions of the BT Hub. The purple light shows you are using 4G instead of broadband. The second iteration of the Smart Hub is the latest and most advanced hardware BT has to offer. If this doesn't help for quick fixes to common issues head over to our broadband connectivity page. Most people think that a blue light on a router means its not working properly, but with BT Home Hubs, this is actually the sign that everything is running as intended. If it's red after this use the Contact us link at the bottom of the page. Business Smart Hub 2 When you first plug in your hub, it'll take about four minutes to synchronise. Power cycling works because it clears the cache and resets your device. Open a web browser and follow the on-screen help wizard to get connected. The flashing purple light suggests youve got no broadband connection at all, so the first thing to do is check everything is plugged in properly. Find out how to fix your flashing purple light problem here. If it stays green, turn your Hub off and on again. Whats The Difference Between DVI-I and DVI-D? Check it works in the app and then change the BT Smart Hub 2 back to Mode 1 and turn on 5Ghz WiFi. The red light means that the device isnt connected to broadband, and theres an issue with your Internet connection. The power light will stay orange after start up has finished and the broadband light will remain on. If that doesnt work, you can use a paper clip to do a factory reset. Has your broadband been activated? Need to know more about your BT hub lights in general? For example, if your Virgin Media Hub 3.0 has difficulties connecting to the ISP or if it is restarting, you may see a green blinking light on it. David Artiss. When you see this, youre not connected to broadband. If you see these colours when youre not starting up your hub, follow the instructions to resolve the problem. He's an avid reader, and he enjoys spending time outdoors. When you first plug in your hub, it'll take about four minutes to synchronise. Plug in the BT Hub back to the power source. Click the button on your device to connect without entering a pass key. BT Smart Hub 2 BT Smart Hub and Ultrafast Smart Hub BT Home Hub 4 and 5 Alternatively, you can check theBT Twitter accountto see if there is a problem and when they expect to have resolved it. Need to know more about your BT hub lights in general? Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. home lighting, WiFi Light Bulbs, Color Changing Light Bulb, Smart Light Bulb Works with Alexa, Google Home, A19 Alexa Light Bulb No Hub Required, 60W Equivalent 500LM, 3Pack. Alternatively, it could mean theres a problem with your Internet connection. What do the lights mean on my BT Business Hub? There's a problem with your device. Its available for purchase directly from BT or as part of a BT Plus upgrade. Learn More. Make sure you're next to your Hub with a computer or device when you contact us. In this blog post, we will discuss what each light colour means and what you should do if its not working correctly. This might be due to a problem with the electricity, or the cables, but if your hub is switched on, it will light up. If its still red, reset your Hub using a paper clip to press the Reset button on the back of your Hub for a few seconds. If you still cant connect to the internet, report a fault and well put things right for you. Wait a few minutes for the Hub lights to settle. Wait at least 3 minutes for the device to start up. Tracking and setting up your hub. Your device is not paired to your hub. The Hub is working but isn't connected to the internet. Spectrum Router Red Light: What Does it Mean and How to Fix It. This will open the Hub Manager. And some questions nobody really wanted the answers to. You can also check the BT status page on their website for known issues in your area. Because these two models share the same design, the orange lights have identical meanings. Also read: Switching Broadband Providers: Will Your BT Box Still Work? Here is what you need to to to power-cycle your BT Hub. Check the black cable with the grey connectors on the end is plugged into that socket. Mike is a freelance journalist who specializes in writing about technology. If everything is plugged in properly and youve had BT Broadband up and running smoothly before, its possible theres a problem at BTs end. BT is one of the most popular broadband providers in the UK. Wait at least 3 minutes for the device to start up. A green light on your BT Hub indicates that things are going well. Youre connected to the internet and can now browse normally. Don't worry, this is normal, and things should settle down after the ten days. Once you have done that, restart your BT Hub and wait a few minutes for it to boot up again. Its a common issue that can be fixed fairly easily. We will also provide some troubleshooting tips in case the problem persists. Thismay be because your broadband connection isn't set up yet, or because there's an issuewithyour broadband. Keep this in mind before you do anything. Check the power button on your Hub is On. The lights on the BT Hub tell you what's going on with different functions and whether there are any problems. Has your broadband been activated? Wait a little 1-3 minutes. If the light doesnt turn blue, use a paper-clip to press the Hubs Factory Reset button. It usually comes on when you turn on your hub, and it means nothing is wrong. An orange light on a BT Home Hub or Smart Hub can indicate a problem. Reset your Hubs password by using a paper clip to press the recessed reset button on the back of your Hub for a few seconds. Spacehop 2023. I'm an engineer by trade, so it makes sense that I'm obsessed with anything technology related! You have a broadband connection if you can't get online there might be a problem with your computer, tablet or mobile device. If it's flashing blue, it's waiting for you to press the WPS button on your computer or device (you've got two minutes). If it occasionally flashes orange then pink/purple between periods of steady blue, please wait until it glows a steady blue - this can take up to 24 hours. This light is a security measure to let you know that your browsing isnt safe.
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