Millions at risk of hacking from old routers, Street fighting in Bakhmut but Russia not in control, Saving Private Ryan actor Tom Sizemore dies at 61, Alex Murdaugh's legal troubles are far from over, The children left behind in Cuba's mass exodus, Xi Jinping's power grab - and why it matters, Snow, Fire and Lights: Photos of the Week. Users . The remaining functionality of the hub (routing, and wifi) is not used. Joyebikes Bafanag M510 M600 Full Suspension Carbon Fiber. Connecting your computer to your broadband. The default setting just adds a '-5' to the 5GHz network's name, which should do for most people. It only fires up when you open a browser. The question that comes to my mind is that having enabled this bridge mode in a residential Smarthub then how do you use it? I have got fed up trying to clear the problem using the instructions given by the app as has my wife! An irritating new glitch has impacted unlucky BT customers nationwide who use BT's Smart Hub 2 router. Click, Switching Smart Setup on and off on the BT Smart Hub, Switching Smart Setup on and off on the BT Home Hub 4 or Hub 5, Click the appropriate radio button to turn Smart Setup on or off and then click, If at a later stage you want to find the features and services that you would have been offered during Smart Setup, you just need to log in to. Well update this post with any further newsas and when we receive it. I've been following this thread ever since I had issues. Were aware thata very small number of customers are experiencing anissue with their BT Smart Hub 2 connecting with multiple streaming devices on their Wi-Fi network. Check that you're connected to your Hub's network. Links to user manuals and other documents for BT Hubs for broadband. What is Smart Setup on the BT Hub? The latter option's great, as you can have the light on to check the status of the router during the day, but turn the light off at night when it would be more annoying. Make sure it is fully pushed in - you'll hear a click. 11-05-2020 If you have changed it and now forgotten it, you can use the password override feature to set up a new password without losing all your personal Hub settings and configuration. I currently have BT FTTP, BT Smarthub 2 as the router and an Orbi System in AP mode. Go to Solution. Can anyone confirm it works? I just tried it with an old, Not sure if it was still broadcasting the SSID. This means your Hub hasn't yet registered your device as completed. If you want to exit, you'll need to do this on the login step of Smart Setup. The answer is to split the networks and use 5GHz where speed and reliability are required, but use 2.4GHz where you need to go further from the router, as its range is better. How to access the Smart Hub Manager; Download the Business Smart Hub 2 user guide; Using. Named it the same as the BT WiFi and same password, so no need to reconnect a host of devices to a new network Sleepy Striker Contributor Jan 14, 2021 #15 monkeytassle said: It does but it doesn't. This isnt a viable long term solution though for me. From the Hub Manager go to Advanced settings then My Network then IPv4 configuration. Sorry, our virus scanner detected that this file isn't safe to download. Please try again in a few minutes. Improve your network security Webinar 3/17 11AM PST, Orbi Wi-Fi 5 (AC) and Orbi with Voice Mesh, https://kb.netgear.com/30186/What-is-Double-NAT, https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT, https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point, https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop. It means I have a redundantSonos Move which is incredibly frustrating. Page 1 welcome this is your wi- router guide setting up your wi- router Connect your bre box (the wall unit) to the red WAN port on your router using the cable . Smart Setup usually only needs to happen once on each new device you connect to your Hub. Changing Wireless Modeto 2 didn't fix the problem. Do I need a WiFi 6E router to use WiFi 6E products. Copyright Expert Reviews Holdings Ltd 2023. Solved! Check that you're connected to your Hub's network. Select Add Additional Network from the drop-down menu. Moderator and CustomerIf this helped - select the ThumbIf it fixed it, help others - select 'This Fixed My Problem', 01-10-2020 I worry that they will up the minimum in the future too so every subscriber is gladly welcome. This will open the Hub manager. The BT Smart Hub 2 firmware update issue is only related to the Private Address on iPhones issuein the way that they both result in a Cant Connect to Sonos situation. Connect the cable to the hub's power port, plug it into the wall and switch it on. Fortunately, fixing them is pretty easy and, with my help, you'll soon have the router working the way that you want. 6:41 AM. Not sure which hub or router you're using? The handler switched off 5ghz frequency remotely. The router is now displaying hidden ssid. To change the Home Hub's wi-fi channel, logon as Admin, and do the following: Home Hub V1: Go to Advanced > Wireless > Configure > "Channel Selection:" Home Hub V1: Go to Settings > Advanced > Wireless > Configuration How to enable / disable wi-fi on the Hub It is possible to turn off the Home Hub's Wi-fi (perhaps for added security). You'll find all your features and services in the "My Extras" section. For help getting started with all your products and services, visit our welcome pages>, Coronavirus: Delivery, installations and repairs, BT Home Hub 5 - Information and troubleshooting guide. This WAN socket can be used with either a FTTP interface or a FTTC modem. Smart Setup is BT's online set-up wizard. The lights on your hub will change to green or flashing orange as it is setting up. Can you seamlessly switch back and forth between the two modes? Although the simple light at the front of the Hub tells you at a glance if the internet connection's working, the Hub's bright lights can be annoying if you have the router on display, rather than tucked away in a cupboard. Message 1 of 2 Ditto This 0 Kudos Accepted Solutions FURRYe38 Guru 2020-06-02 11:52 AM BT added that an update for all users would be available by the end of May. Weve been experiencing the same frustration with this issue. 7:56 PM - replace router bit - in which case plug the first node into one of your combined router ports and then you need to put the combined router into modem only mode (bridge) - mesh only - in which. Ive had the cant find Sonosproblem for a couple of weeks. Clearly BT need to sort the router firmware but if you can live with downgraded security, the iPhone fix seems to work. 9:11 AM ***The radically changed Web Admin Interface of the BT Smart Hub 2. Click the "On/off" button to turn Smart Setup on or off, Remember once you make any changes you'll need to save them. Almost instance response. Vodafone Broadband: Great prices but at what cost? Then plug one end of the grey broadband cable into the port marked Modem and the phone cable into the port marked Phone., Check if your Smart Hub light is solid blue, Try again later. This is found on the back of the router and on the removable card. Look for the tab on the back of your hub. Sorry, we're still checking this file's contents to make sure it's safe to download. I could not find a hidden page called 'Routing' which may have offered the 'Bridging' option on a Home Hub 5A and Hub One. Do I need a WiFi 6E router to use WiFi 6E products? What? I dont know how crap the BT router is feature-wise (I could take a guess), but can you make a separate SSID for 5GHz and put your Apple TV on that, while leaving your Sonos gear and phone on the existing 2.4GHz SSID? The yolk sac is the earliest fetal structure that forms in the gestational sac within the uterus during pregnancy. The unit has a minimalist two-tone black front, with the only obvious design features being a BT logo and. Using BT Business Hub or router. The BBC is not responsible for the content of external sites. I did this on a Deco mesh. Both offer advantages - 5Ghz is faster with less range, while 2.4Ghz is markedly slower but with more range. The bug disrupts the . You'll find it on the back of the Hub if you haven't updated it. Announcements, Guides & Community Updates. How do I use my Smart Hub as a modem only? This would be a double NAT (two router) condition which isn't recommended. Unless of course it's legacy code carried over from Home Hub 5s, which has this WAN interface on their FTTC hubs. I found only devices that left the house i.e my iPhone and my wifes iPhonehad the issue. Had to resort to switching off 5GHz, What the BT handler said to me when I questioned losing 5ghz, The 5 Ghz band is only faster than the 2.4 Ghz band when in the same room as the hub and this is only really above 135Mbps for most applications you would not notice any difference ,The 2,4 Ghz is a stronger signal penetrating walls etc. - edited Still having trouble with this. Just turn off the wifi on the smart-hub and plug the master unit of the Mesh into a LAN Ethernet port on it. Enter the username and password for your BT Smart Hub 2 router. This will open the Wireless Settings page. 11:58 AM. Ive got a man from BT ringing me during the week so I will report back what happens. Expert Reviews is a registered trade mark. Therefore, we can consider this issue closed. If your BT Smart Hub 2 router is still running the affected firmware (V0.26.03.01286) then please get in touch with BT directly. I connected a laptop via ethernet into it. Thats great to here. Using the BT Hub Manager Then, for your static IP block, enter your router's address and subnet mask. Your network name and password are on the back of your hub, your network will be called something like BT-XXYYXX. The BT Home Hub 2.0 was a combined wireless router and phone. Fix problems or report a fault with our troubleshooter. This will open the Hub Manager. I too have just discovered this thread, having tried to sort things out for the last week. Yes its not ideal. Then you can use the Orbi router in Router mode.3. BT's Home Hub 5 is similar to the other home hub's in terms of features and design. I'm speculating, if the DSL port is known to work on the FTTP model in regular router mode. 1) Open a new web browser on a device connected to your Hub and type192.168.1.254in the address bar. Thanks 0 Ratings 1 REPLY Dippu Expert on 11-05-2020 9h23 6,426 Views The router is now displaying hidden ssid. This complaint isnt resolved for me. Quite a long story how we got to the below but in short the way the issue was resolved for me was the below: Three other work colleagues (all with BT) have since done the above and all their systems are working ok now also. Mode' would briefly pop up top right on the home page before being replaced by 'BT Smart Hub Manager'. What is the difference between WiFi 6E and WiFi 6? This topic has been marked solved and closed to new posts due to inactivity. The setting is on a page hidden on the home version. Was quite easy to get the money credited to my account after that : ). Get our superfast unlimited fibre broadband, Flexible and affordable sim only deals with no contract, Our network reaches over 99% of the UK, so we've got you covered, Low on minutes, data or texts? 8:32 AM 9:40 PM Switching Smart Setup on and off on the BT Smart Hub 2, Open a new web browser on a device connected to your Hub and type 192.168.1.254 in the address bar. Can Nigeria's election result be overturned? You should see a box similar to the one shown below. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Were aware of an issue affecting Sonos users with BT Smart Hub 2 routers that causes problems with connecting to players in a wireless configuration. My speed has dropped to 40Mbps on my wifi devices. This is caused by a bug in the BT Smart Hub 2's firmware (version V0.26.03.01286) which prevents devices on the 5GHz band from communicating with devices on the 2.4GHz band, and vice versa . After upgrading to BTs Fibre 900 the download speeds are so erratic I'm considering taking the BT Smart hub 2 out of the equation and using the Orbi as it probably should be to see if it helps. This wasnt an option for me however as my router isnt near any of the speakers. Check the box next to Auto Firewall Open. To be honest whilst the Smarthub modem works perfectly competently, it is a bog standard device that can't be unlocked. There are simple ways you can boost performance and get the best from your broadband. First, you need to connect to the router's web management page, so that you can change the settings that you want. Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub. It is, I have tried iboth a residential and Business FTTP Smarthub on my connection. 9:11 AM. It won't work if you're connected to BT Wi-fi or via mobile data (on a smartphone, for example). (the macaddress is the same as the wifi router apart from a few letters.) I saw the post about the public/private. Also, it took a number of days for me to find this thread of communication online. If you turn it off, we might think there is something wrong with the line. - edited Just add one of our bolt-ons, Quick and easy access to your account, services, bills and tools, View and manage your mobile account, tariff and usage, 30-09-2020 Users have found that a temporary fix appears to be forcing the Smart Hub 2 to operate on only one frequency. You can find user manuals for other BT products at www.bt.com/producthelp>, BT Smart Hub 2 user guide - engineer install, BT Smart Hub 2 user guide - Fibre To The Home, BT Smart Hub 2 CE Declaration of Conformity, BT Smart Hub 2 power efficiency information, BT Complete Wi-Fi Disc power efficiency information, You'll need Adobe Reader to view PDF documents, BT Smart Hub (type A) Fibre to the cabinet (FTTC) user guide, BT Smart Hub (type B) Fibre to the cabinet (FTTC) user guide, BT Smart Hub (type A) Fibre to the premises (FTTP) user guide, BT Smart Hub (type A) CE Declaration of Conformity, BT Smart Hub (type B) CE Declaration of Conformity, 4G Mini Hub 2020 quick start guide (standard), 4G Mini Hub 2020 quick start guide(BT Halo), 4G Mini Hub 2020 Declaration of Conformity, 4G Mini Hub quick start guide for Standard, 4G Mini Hub quick start guide for BT Plus, BT Home Hub 5 - Information and troubleshooting guide (for BT Infinity installed by an engineer) - please note that BT Infinity is now called Superfast Fibre, BT Home Hub 5 - Information and troubleshooting guide (for BT Infinity you install yourself) - please note that BT Infinity is now called Superfast Fibre, BT Home Hub 5 (type A) CE Declaration of Conformity, BT Home Hub 5 (type B) CE Declaration of Conformity, BT Home Hub 4 (type A) CE Declaration of Conformity, BT Home Hub 4 (type B) CE Declaration of Conformity, BT Home Hub 3 - BT Total Broadband getting started (2012-2013 version), BT Home Hub 3 - BT Total Broadband getting started (self installed), BT Home Hub 3 - BT Total Broadband troubleshooting guide (self installed), BT Home Hub 3 - BT Total Broadband getting started (engineer installed), BT Home Hub 3 - BT Total Broadband troubleshooting guide (engineer installed), BT Home Hub 3 - BT Infinity getting started (2012-2013 version), BT Home Hub 3 - BT Infinity troubleshooting, BT Home Hub 3A - CE Declaration of Conformity, BT Home Hub 3B - CE Declaration of Conformity, BT Home Hub 2.0 user guide/ quick start guide, BT Home Hub 2.0 - BT Infinity welcome guide, BT Home Hub 2.0 - BT Infinity user guide/toubleshooting, BT Home Hub 2.0 Type A CE Declaration of Conformity, BT Home Hub 2.0 Type B CE Declaration of Conformity, BT Home Hub 2.0 Infinity CE Declaration of Conformity, BT Home Hub 1.5 user guide/ quick start guide, BT Home Hub 1.5 CE Declaration of Conformity, BT Home Hub 1.0 user guide/ quick start guide, BT Home Hub 1.0 CE Declaration of Conformity, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? Most of the affected users have iPhones running iOS version 14.4.2, but we have seen other types of controller, such as Android devices,affected by this issue as well. Any 3rd Party router should work so long as you can create a static WAN ip on that router, and then add this to the smart hub 2. Can anyone shed any light on this? Need support for other hubs and routers? The BT smart hub 2 supports all access types you need, including ADSL, FTTC, FTTP, G.fast and others. BT's done a great job on this router. Sonos tried to do a workaround but lasted an hour or so. It should appear as soon as you connect to the Hub and open a browser. Connect your devices ), on Enter your username or e-mail address. Open a new web browser Type 192.168.1.254 into the address bar This will open the Hub Manager If you want to make any changes to the hub settings, you'll need the admin password. Pretty obviously really if I look at an old BT modem. 8) Wait for your devices to reconnect. BT Smart Hub 2 users are complaining of connection issues between their wifi-enabled devices. I have disabled the bt fon and bt wifi to reduce my home network clutter. Just plug 3rd party router into the wall mounted Openreach fibre modem. Smart Setup only works on a Home Hub 4, Hub 5 and the BT Smart Hub when you connect to your Hub. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. You can't exit the first few steps. If you've just connected a new device to your Hub, but didn't see Smart Setup when you expected to, there could be several reasons: Smart Setup only works on a Home Hub 4, Hub 5 and the BT Smart Hub when you connect to your Hub. (I don't own a smart hub), https://hummy.tv/forum/threads/bt-smart-hub-bridge-modem-mode.9826/. Make sure you keep your hub on all the time. It can. This is so you can learn about some of the most important features of your BT Broadband package. Just log in to. Furthermore, the BT Smart hub 2 supports 802.11 b/g/n/ac 33 MIMO on 2.4 GHz, and 802.11 a/n/ac 44 MIMO on 5GHz. Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub. If it doesn't accept the admin password, click on Hint. So some transparency is needed so customers like myself know that this is a commonissue. BT Smart Hub 2 users are complaining of connection issues between their wifi-enabled devices. Im glad you got a fix, but thats a completely different issue that results in the same symptom. 8:03 PM, Apologies if this has been posted previously, but I'm told the regular 'home' variant of the BT Smart hub version may have a hidden 'bridge' mode option, which is normally offered on the BT Business Smart Hub when you wish to use a 3rd party wifi router. [9] It supports many of BT's services such as BT Fusion, BT Vision and BT Broadband Anywhere. If your BT Smart Hub 2 router is still running the affected firmware (V0.26.03.01286) then please get in touch with BT directly. 6:38 AM Connect using the details on your hub I don't think the workaround for modem mode works. ensure Sonos all working correctly via boost with 5ghz still turned off. No problem. Go to My Network. Crappier than crap you cannot split the SSIDs on the Smart Hub 2 nor set alternative DNS servers. Click a dropdown for your model of hub. Insert the other end of the broadband cable into the Broadband socket on your hub. Find out which main phone socket you have Find out about your Openreach modem Links to user manuals and other documents for BT Hubs for broadband. Configure the modem for transparent bridge or modem only mode. So first step is to go to a PC or a mobile device that has a web browser that's usable. I would still prefer to just hook my superior router . It comes with 5 antennas, Dual AC Wi-Fi, 4 giga ethernet connections, USB Ports and like all of the other hubs . When the lights have stayed solid blue for two minutes, your hub is ready to go. Enter http://192.168.1.254 into the address bar to go to the management page. To make this change click on Advanced Settings, Wireless. https://btbusiness.custhelp.com/app/categories/guide/a_id/43965/view/42397/c/5404/. I have an update to share with you all regarding this issue. Readthis thread with growing frustration as disabling the 5 GHz band really is not an option and waiting for BT to issue new firmware is too uncertain. (the macaddress is the same as the wifi router apart from a few letters. Rebooted Smart Hub and both my Sonos speakers and everything is back working (as is my scanner). As well as being incredibly annoying when all you want to do is connect to the internet, it can stop some devices from working altogether, as they keep getting redirected away from the internet: I've had it break smart home systems, while many people have reported that Smart Setup breaks the Kodi media player. Then use the Orbi router in router mode. All rights reserved. Configure PPPoE (for BT, Plusnet etc) on the 3rd party router and it should connect to internet via the DSL port. Click a dropdown for your model of hub. Let's take a look at the legacy BT routers that are still capable of getting you online. I have never tried using just the modem section with a different router. At least Ive got Sonos working now even though it is at the expense of 5ghz. 7h47. it's dns-hosts - but you don't set the DNS lookup there it's under myNetwork/ip-address which I suspect has a different version for the home one. This brings up a hidden page. A Sonos spokesman said on the audio firm's community forum that it had been in touch with BT, who were "aware" of the issue that is affecting a wide range of devices. To view the router settings, go to http://192.168.1.254. 10:43 AM. Thanks for the explanation. At the bottom is a setting for. No problem. 11-05-2020 03-10-2020 I also want to be able to repair and modify the frame. 10:38 AM Plug the microfilter into the socket. Having said this it might be the key to using a FTTP Smarthub in modem only mode but I can't get my head around why this would be built into the firmware. However, some older devices are incapable of operating on both. Try opening a browser and going to www.bt.com >, Smart Setup only works when it is switched on in your Hub manager. Consequently I can't see why any-one would want to use a Smarthub, especially a Business version, simply as a modem. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Forgot to mention the third solution is hard wire a speaker to create the Network. Ill ask my man at BT. Guide to 4G Assure. Seeing a different colour light? The best broadband providers in the UK in 2023, Choosing the right microSD card for your device, How to watch the 2022-2023 Champions League anywhere online, BT Whole Home Wi-Fi: A fully featured mesh Wi-Fi system, iD Mobile review: Some bargains, but service could be better. If there is a hint then a custom password has been setup. Configure PPPoE (for BT, Plusnet etc) on the 3rd party router and it should connect to internet via the DSL port. When prompted enter the Admin password, which you can find written on the pull-out tab on the right-hand side of the router. How can I turn it on and off? Find your model. - edited Will give this suggestion a try. 11:46 AM Im paying for faster broadband than 135Mbps and I expect full functionality of my BT smart hub. Read about our approach to external linking. I would assume if you place hub in bridge mode, then any 3rd party router configured to use PPPoE and connected to one of the 3 LAN ports, can use the DSL port to access the internet. The steps are as follows: Step 1 Changing DNS Settings First make sure you are either connected via ethernet cable or WiFI to your BT Smart Hub. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop, My Setup|ISPSparkLight| InternetCable 1000/50 CAX80 Modem Mode| Wifi RouterMK83+ (Router Mode) | and RBK853 (Router Mode) | SwitchesNG GS105/8, GS308v3, GS110MX and XS505M | Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30|NightHawk: MK63, MR6150, R7000, R7800, R7960P, R8000, R8500, R9000, RAXE500, RAX50, XR450, XR700, XR1000, EX7500/EX7700. Cleverly, the security password is the same for both networks and can only be changed for both. Could you tell me what is the last part of the URL on your Business Smart Hub when you click on 'DNS Hosts' tab? How do you change wifi settings or turn wifi off, where do you set IP or DHCP information.How do you setup port forwards or what does the port forward screen look like.An initial video on the BT Smart Hub 2:https://youtu.be/i-NVXmkCDEQHow to factory reset the BT Smart Hub 2:https://youtu.be/NcTLNIb5Q4Y Baldrick1. Click the Separate bands switch and you'll be able to name your 2.4GHz and 5GHz networks separately. On your device search for your network and enter your password exactly as shown. AP mode is preferred if you have a ISP modem/router that can't be bridged. Been running flawlessly for 2weeks now since running the system in this set up. The setting is on a page hidden on the home version.Navigate Advanced Settings > Log in > Broadband > InternetChange the /internet part of the address to /routingThis brings up a hidden page.

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