These rooms provide wide interior & exterior doors, wheelchair access to both sides of the bed and accessible bathing facilities with grab bars, accessible seat, accessible controls and hand held shower head. If cost factors dictate the need for fare increases, Holland America Line may do so at any time prior to departure. If passengers become ill or injured during the voyage and the diagnostic and/or care needs exceed the capabilities of the infirmary, passengers will be transferred to medical facilities ashore. CC Help Jenn Family-friendly options include sofa beds, Murphy beds and connecting rooms. If you receive a busy signal or message, please hang up quickly and try your call again. To help maximize the cruise experience for our guests who are deaf or hard of hearing, Holland America Line has made the following items available: For individuals using a wheelchair or scooter, accessible route maps for each ship are available by selecting the links below: Eurodam Express Docs are a more environmentally friendly option. Guests can purchase voyage-long or daily plans onboard via the cruise lines Navigator app. Packages are non-transferrable and non-refundable. PLEASE NOTE: In addition, visas or other documents may be required, depending on your citizenship or residency and the itinerary. To book, or for more information, simply visit your Future Cruise Consultant. Roaming charges usually apply at sea -- depending on provider and service availability. Although we try to handle your bags carefully while they are in our possession, please be aware that Holland America Line cannot guarantee there will be no loss of, or damage to, your luggage or belongings. Similar inspection programs exist around the world with particularly rigorous inspections performed throughout Europe and South America as well as in Canada, Australia, New Zealand and many other countries. Our exclusive Explorations Central programming unlocks the history and culture of each destination with engaging presentations and captivating performances. If the current available price exceeds the original airfare, the guest must pay the additional charge. If the Online Check-in is still incomplete three (3) days prior to ship departure, Express Docs will still be available for printing; however, you will need to provide this information again at the pier. Astor has internet equipped computers for passenger use; Vasco da Gama is Wi-Fi only. Those travelers with chronic illnesses and those who are immunocompromised are at greater risk. There are 3 packages - Social - which lets you get into facebook and a few other social media sites - it is very limited. It's entirely up to you. In areas where chlorinated tap water is not available or where hygiene and sanitation are poor, travelers should be advised that only the following may be safe to drink: Norwalk-Like Virus (NLV) can be identified by symptoms of nausea, vomiting, diarrhea and sometimes fever. Please note that wheelchair lift vehicles are not available in some ports. Budget your payments over time, with the convenience of a single set-up and the ability to opt out at any time without penalty. With Flexible fares, you may change your flights without change fees at any time prior to your cruise final payment date. You will receive a reduced deposit, Onboard Spending Credit up to $400 USD per person and the best available rates. Q How do I access my Express Docs? We also recommend that you carry the immunization records with you in case they are required at any port of call. Because the Greenhouse Spa & Salon is such a popular destination, we encourage you to book spa appointments in advance (you can also book appointments once on board). Passports are normally surrendered to and held by the pursers on board to facilitate clearances in ports of call. Local Sales Taxes Applied where required. Some of the world's greatest travel highlights are within reach, both before and after your cruise. View the complete list ofprohibited items. Fully Accessible View Cancellation Policy. We offer celebration packages, flowers, chocolate dipped strawberries, special wine offerings, beverage packages and cards, spa treatments and keepsakes. Cruises of 21+ days (excluding Grand Voyages): When guests go to book a Holland America Line cruise, the Have It All fare is presented as an option with the included perks already factored into the price across all stateroom and suite categories. A Sometimes having multiple Adobe files open at the same time can cause information to display incorrectly. It is also your room key. Free stateroom upgrades. Staterooms J1067 and J1063 have a step up into bathroom, threshold into the shower, and standard interior and exterior door sizes. The bed can be converted upon request to 2 twins if full compliance is not needed. Contact Us; Learn More About Us; Why Buy From Us; Low Price Guarantee Your email address will not be published. Also, please note staff are not allowed to transfer scooters and wheelchairs which are more than 100 lbs. Most evenings, smart casual is appropriate and can be defined as slacks and sports shirts or sweater for men and a skirt or trousers and sweater or blouse for women. The bed can be converted upon request to 2 twins if full compliance is not needed. This number is provided for emergency use only; please do not call unless it is your day of departure and you are experiencing a delay. Choose from 2 elegant designs: Luggage tags can be found in your document wallet that you received. We will also send a notification to your travel advisor. It is also a good idea to carry a written list of your medications in case they are lost. If you believe you need a larger scooter, please contact our Guest Accessibility Department so that we can discuss your requirements. Frequently Asked Questions | Holland America It is truly a suitable prelude to your carefree holiday. Heidi is a physical therapist by profession, cruise enthusiast at heart, and Princess all the time! Roll-in Showersprovide the turning space necessary for a wheelchair to maneuver within the showering area. Travel documents, however, are only issued after final payment has been received by Holland America. It also supports Skype video calling, where coverage allows. Cruises - - - Tue, Nov 30, 1999 Viking Cruises Like many of the other luxury cruise lines, WiFi is included in the cruise fare on all Viking cruises. For faster processing, please include a confirmation number on your check. Q Can I print out my Express Docs without completing the Online Check-in? We suggest that guests visitwww.cbp.gov/travel/international-visitors/estafor additional information regarding the ESTA and VWP. It is the travelers responsibility to be familiar with and comply with the regulations of the airline they are traveling on. Internet & WiFi - CruiseDirect.com - Zendesk The days of the unconnected cruise are officially over. Queen-size bed: Vista suite, Signature Suite1, King-size bed: Signature Suite1, Neptune Suite, Pinnacle Suite, Sofa/Murphy bed for one extra guest2: Signature Suite, Neptune Suite1, Sofa/Murphy bed for two extra guests2: Signature Suite1, Pinnacle Suite, Spacious verandah: Vista Suite, Signature Suite, Neptune Suite, Pinnacle Suite, Floor-to-ceiling glass doors: Vista Suite, Signature Suite, Neptune Suite, Pinnacle Suite, Large sitting area: Vista Suite, Signature Suite, Neptune Suite, Pinnacle Suite, Whirlpool bath: Vista Suite1, Signature Suite1, Neptune Suite, Pinnacle Suite, Complimentary mimosa with in-suite breakfast: Neptune Suite, Pinnacle Suite, Complimentary laundry, pressing and dry cleaning: Neptune Suite, Pinnacle Suite, Welcome glass of sparkling wine at dinner on embarkation day: Neptune Suite, Pinnacle Suite, Premium in-room dining breakfast menu: Neptune Suite, Pinnacle Suite, Premium bathrobes: Neptune Suite, Pinnacle Suite, Exclusive tote bag: Neptune Suite, Pinnacle Suite, Suite Amenities and Complimentary Services, Binoculars for use during your voyage: Vista Suite, Signature Suite, Neptune Suite, Pinnacle Suite, Fresh flowers:Neptune Suite, Pinnacle Suite, Choice of firm, medium or soft pillows: Vista Suite, Signature Suite, Neptune Suite, Pinnacle Suite, No-host mini-bar: Vista Suite, Signature Suite, Neptune Suite, Pinnacle Suite, In-suite coffee/espresso machine: Neptune Suite, Pinnacle Suite, Bose SoundLink Mini Bluetooth audio system: Neptune Suite, Pinnacle Suite, Cocktail party with the Neptune Lounge Concierge: Neptune Suite, Pinnacle Suite, Club Orange private dining venue: Neptune Suite1, Pinnacle Suite1, Breakfast in the Pinnacle Grill5: Neptune Suite1, Pinnacle Suite1, Priority check-in/disembarkation: Neptune Suite, Pinnacle Suite, Priority boarding for tendered ports: Neptune Suite, Pinnacle Suite, Priority dining and seating requests: Neptune Suite, Pinnacle Suite. Is it good enough to stream netflix? Luggage will be delivered within four hours from the time the bag arrives at the baggage carousel, or within six hours for delivery destinations more than 40 miles from the airport. Please be aware, however, that although every effort has been made to present you with the best available facilities in the countries we visit, some of these tours may not have amenities such as air-conditioning and toilets on buses. These rooms provide a shower with grab bars, accessible shower controls, and hand held shower head. On board our ships, U.S. dollars is the only currency accepted. Cigar and pipe smoking is not allowed anywhere inside the ship; it is only permitted on the outside decks where smoking is otherwise allowed. The Premium plan promises the fastest possible connection, at speeds up to 3 times faster than the Value Plan, and supportsSkype video calling. The following list is provided to assist in determining what items arenot allowedonboard without a valid, lawful reason. As our ships operate in a maritime environment sometimes far from shore, we rely on a complex satellite system for our internet service and speeds vary around the world. The wifi account/fee is for one devise at a time. Premium this has the highest amount of data which allows for everything including streaming and video calls. Guests can purchase Unlimited MedallionNet packages for the duration of their cruise that include the ability to surf, stream, FaceTime, and more. Fully Accessible Your luggage will follow normal processing and loading on to the ship from this point. Half Moon Cay, Bahamas: What You Need to Know (2023) - Cruise Hive Plan to be at the airline counter at least two hours before flight time for domestic flights and three (3) hours before flight time for international flights. Wi-Fi is getting better for certain and more readily available. * Prices are per person per day. Any amount in excess of this allowance will be not be allowed onboard. Last January aboard the Nieuw Amsterdam, four people in the Deck 9 hot tub were passing an IPad tablet to each other in order to wave at folks back home on a live connection. Our extensive and award-winning shore excursions program helps you make the most of your time in port and provides you with the best transportation and guide services available. You can also use Royals app without having to pay to connect to their Wi-Fi. The list should include the name of the drug, dosage and times taken. Take a class or work out in the Fitness Center or head outdoors to the sport court and pools. Also bring a list of the names, strengths and dosages of all medications in case refills are required. Seat assignments are not guaranteed and are subject to change at the discretion of the airline without notice due to schedule changes, equipment changes or other unforeseen circumstances. Guests may buy stamps in port or purchase them with U.S. cash from the Front Office. Outside of these hours and during holidays, please call 1-800-628-4771 or 1-206-286-3294.*. Using the New Unlimited Wi-Fi Package on a Holland America Cruise Transfers operate on the day of embarkation and disembarkation only and are available to Flight Ease guests and to guests who have independent flight plans. Satellite transmissions are inherently slower than shore-side connections. Holland America Line and its onboard staff are not able confirm flights from on board our vessels. In most foreign countries, the laws are not as stringent as those in the United States. Freestyle Coca-Cola is currently only available on the Koningsdam andNieuw Statendam. These rooms provide wide interior & exterior doors, a shower with no threshold, grab bars, shower seat, accessible shower controls, and hand held shower head. ), Jonathon is the tech guy behind CruiseportAdvisor.com. At the end of your cruise, you will receive a final statement, and your card will be charged only for the actual amount of your purchases. If you will require regular use of a wheelchair, we recommend that you bring your own wheelchair with you. Collect calls are not possible from the ship. Holland America Line cautions against the use of garment bags with hanger hooks protruding from the top. With our onboard gift program, we invite guests as well as their friends and family to join us in the spirit of creating special moments. Often times, these rates will be cheaper than cruise internet packages. Most cruise lines don't offer speeds that can support streaming services like Netflix or Spotify. However, please note that requests are processed on a first-come, first-served basis. In some cases, it may be possible for your scooter to be stowed in the luggage compartment for use in the ports of call. Health Protocols page and FAQs. Flexible Fares: Provided you have not requested early ticketing, no change fees will be charged for changes and cancellations made prior to the cruise final payment due date. You will recognize our representatives by their Holland America signs. You may order hot water from our complimentary In-Room Dining service 24 hours a day. A On https://www.hollandamerica.com/, go to the Check-in link and start the CHECK-IN AND BOARDING PASS process (see below). Local sales taxes are applied where required. Radar to precisely locate other vessels along our path. Holland America Line reserves the right not to honor any published prices that it determines were erroneous due to printing, electronic or clerical error. Cruise lines will often run sales, and travel agents will often offer perks, that may include free WiFi for booking a cruise or discounted rates for packages when purchased pre-cruise. Happy to hear that messaging is including in the app. Factors taken into account in determining the appropriateness of a port of call include, but are not limited to: Note: If you purchase air transportation independently from Holland America Line, you will be responsible for any and all expenses incurred when joining the vessel in progress. This will help to ensure availability of the appropriate vehicle(s) and for Holland America Line to provide an estimate of additional associated costs. You will also be able to request tours on the ship at the Shore Excursion Office. Of note, cruisers should keep an eye out for promotions. Three nights specialty dining: Ships with Tamarind receive one night at Pinnacle Grill, one night at Tamarind and one night at Canaletto. 4. Holland America Line assumes no responsibility for the items listed above. 1.800.377.9383. View theCruise Updates pagefor the latest announcements. You will also be able to request tours on the ship at the shore excursion office. Travel by Air: Passports are required for all international air travel to and from the United States, regardless of age or citizenship. A There are several benefits to having Express Docs: Q Are Express Docs available for all cruises? Holland America Promo Codes, Coupons 2023 - RetailMeNot These shore excursions, hotel stays, and even Flight Ease air travel, can be coordinated by our Personal Cruise Consultants to best complement your journey. Roll-in Shower: Staterooms VB6004, VB6003, J1074, K1012, K1011, Fully Accessible Single Side Approach Learn more about this unique Dutch celebration and prepare to get your orange on. These rooms provide wide interior & exterior doors, wheelchair access to one side of the bed, and a roll-in shower with grab bars, shower seat, accessible shower controls, and hand held shower head. Changes to Restricted air reservations will result in cancellation of the entire air booking and cancellation fees up to the full cost of the ticket. Roaming charges apply. If you don't see our representatives, please have one paged. Passengers staying in suites pay a $16 per person, per day service charge. Visa processing can vary by destination and submission location. Dial 1-800-993-5483 (US). The ships of Holland America Line all fly the flag of the country of Netherlands and meet the standards established by that country for its vessels. Yes. Accessible Transfer Requirements Flight availability and pricing is displayed in real time, along with flight departure and arrival times and duration. The short answer is yesbut it differs from cruise line to cruise line. A timeline has been set that will see Starlink installed on all Royal Caribbean ships by the end of Q1 2023!
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