The car park consists of an open air, tarmac surfaced with some Blue Badge bays. History. There is step free access throughout the majority of the building. Farnham Road Hospital (Mental Health Unit). Farnham Road Hospital - Farnham Road Entrance. The car park does not have a height restriction barrier. The distance between the furthest Blue Badge bay and Laurel House is 38m. My nephew who was admitted the day before and I wanted to be able to reasure my sister her son was ok as she was on holiday. i-access, Two Bridges,Guildford Street,Chertsey,Surrey,KT16 9AU The towel dispenser cannot be reached from seated on the toilet. RG45 7EG. Browser Support There is not a hearing assistance system in the public areas of the building. Contact details for i-access Drug & Alcohol service. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. Sasha Forster was detained under the Mental Health Act (MHA) but on leave from Guildford's Farnham Road Hospital, a mental health hospital run by Surrey and Borders Partnership NHS Foundation . Surrey GU2 7LX, The toilet roll holder is not placed higher than 100cm (3ft 3in). The Care Quality Commission (CQC) is the independent regulator of health and social care in England. Surrey and Borders Partnership NHS Foundation Trust, In Detailed information, also Ash Vale Health Centre - Wharf Road, Ash Vale, Surrey, GU12 5BA - 01483 540256. Find out about the disabled access at this site and plan your visit in advance. There is a canopy or recess which provides weather protection at this entrance. we have taken enforcement action. No rating/under appeal/rating suspended On street marked Blue Badge bays are not available. The distance between the furthest Blue Badge bay and Redwood House is 35m. There is a bus service every few hours from Farnham to Guildford, Farnham Road Hospital. The route from the car park to the entrance is accessible to a wheelchair user with assistance. [1] History [ edit] The foundation stone for the hospital was laid at a site donated by the Earl of Onslow in Farnham Road in Guildford in 1863. There is not a road to cross between the car park and the entrance. The route from the car park to the entrance is accessible to a wheelchair user with assistance. There is not a low section of the counter (76cm or below) available. i-access, Wingfield Resource Centre, St Anne's Drive, Redhill RH1 1AU There is sufficient space for a wheelchair user to use the waiting area. Staff do not need to be notified for use of the lift. The internal controls for the lift are within 90cm - 120cm from the floor. Victoria Ward consists of 24 beds for older persons suffering from an acute mental health crisis - as a result of conditions such as depression and bi-polar disorder. A key is not required for the accessible toilet. [2] The following link is for South Western Railway services. Referrals to this service can be made through the Home Treatment Team. the service is performing well and meeting our expectations. Farnham Road Hospital (Mental Health Unit) Farnham Road Guildford Surrey GU2 7LX Telephone 0300 555 5222 Website https://www.sabp.nhs.uk Similar services nearby. Standard toilet facilities are not available. An ambulant toilet with wall mounted grab rails is not available. From the South head East on the Farnham Rd/A31 and keep to right, the Hospital will be on the right . The 2 staff I met on the ward breifly were also very kind and helpful. Laurel House, There is good colour contrast between the walls and floor in all areas. If your kicking and screaming then yeah it would be the best place but if your quiet and content it would be ideally better to make it a little bit of a more comfortable experience so were not stressing out. The crash happened on Folly Hill, close to the junction with Hoghatch Lane. Let's make care better together. British Sign Language interpreters can be provided on request. "Farnham Road Hospital has not yet replied." Can Nigeria's election result be overturned? A 14-year-old girl is in a critical condition in hospital after she was hit by a car in Surrey. Click here for Access Able information. Hasleway Community Centre - Lion Green, Haslemere, GU27 1LD - 01483 450256. The entrance area/door is clearly signed. The furthest Blue Badge bay is 44m (48yd 4in) from the main entrance of the main hospital building. there are some services which we cant rate, while some might be under appeal from the provider. NB: Map points may not be 100% accurate and are for general reference only. Click here to view a map of the North West satellite clinics. The contrast between the dropdown rail(s) and wall is poor. It is managed by Surrey and Borders Partnership NHS Foundation Trust. From the South head East on the Farnham Rd/A31 and keep to right, the Hospital will be on the right . This accessible toilet is located to the right of the main entrance, through a set of double doors and along the corridor. People can refer themselves by telephone, by email or in person. Designed by Edward Lower with advice from Florence Nightingale. This is not meant as a negative review as I do believe the regular staff are trying their hardest. There is a dropped kerb between the car park and the venue. The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm. I was in there for all most 6 hours before the team came to see me and I was already stressed out being up at the hospital for 16 hours and then in this room for another 6, got treated like a criminal basically. This acute care hospital has 131 doctor ratings including 76 doctors who are highly-rated. There is/are 5 Blue Badge parking bay(s) within the car park. The reception point is approximately 8m (8yd 2ft) from the main entrance. The height of the toilet roll holder is 64cm (2ft 1in). The ramp/slope is located to the left of the main entrance. There is a lot of agency HCAs which makes it difficult to develop any trust as the regular nurses are rarely free for conversation. There is a dropdown rail on the transfer side. A teenage girl is in a critical condition in hospital following a crash in Farnham. Farnham Road Hospital , Farnham Road , Guildford , Surrey , GU2 7LX. Map and contact details. There is sufficient space to write or sign documents on the counter. GU2 7LX The dimensions of the lift are 92cm x 126cm (3ft x 4ft 2in). Handrails are provided in some corridors. The following link is for Southern Railway. Copyright 2023 AccessAble. The force is appealing for witnesses or anyone who may have dashcam footage to get in touch. Emotional wellbeing and mental health service for children and young people, Complex Emotional Needs and Personality Disorder, National Association for Children of Alcoholics, Psychologists, Psychotherapists, and Talking Therapies, Vacancies: Psychologists, Psychotherapists, and Talking Therapies, University of Surrey Undergraduate Placements, Initiating & Delivering Clinical Research, Structured Preparation for Alcohol Detoxification (SPADe), Brief Intervention for Alcohol Misuse in Adults with Mild to Moderate Learning Disabilities (EBI-LD), Genetic Links to Anxiety And Depression (GLAD study), Cognitive and Neural Networks in Psychiatry, The causal role of neural activity in neurodegeneration (TIAD). Water bowls for assistance dogs are available. Bus operators. Browser Support By Christmas, with eight beds and two cots, it had treated 61 patients . The reception area/desk is clearly visible from the entrance. The lift does not have a visual floor indicator. There is a small lip on the threshold of the entrance, with a height of 1.5cm or below. It was my first time being sectioned and being in a mental health facility and i was terrified. There is step free access to the reception point. Senior Matron: Sima Magama There is room for a wheelchair user to manoeuvre. I struggle to believe that people became nurses to then just sit behind a desk and not interact with patients unless its extremely brief. Any other browser may experience partial or no support. I just think that maybe SABP should rethink job roles and work out ways to engage more frequently with patients. KT16 0QA, In There is not a shelf within the accessible toilet. The BBC is not responsible for the content of external sites. The entrance door(s) does/do contrast visually with its immediate surroundings. Staff do not need to be notified for use of the lift. There are separate entry and exit doors in the lift. There is not a hearing assistance system in the public areas of the building. All the information you need about working for us, recruitment, job opportunities and careers within mental health, learning disability and substance misuse services in Surrey and Hampshire. Magnolia Ward, If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. There is space for an assistance dog to rest within the seating area. The waiting room / area does not have background music playing. More. The contrast between the dropdown rail(s) and wall is good. We are really concerned to hear about this. There is not a red flashing fire alarm beacon within the waiting room / area. The nearest Blue Badge bay is 25m (27yd 1ft) from the main entrance. Lift doors do not contrast visually with lift lobby walls. Farnham Road Hospital , Farnham Road , Guildford , Surrey , GU2 7LX. the service is performing badly and we've taken enforcement action against the provider of the service. Hospital. There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities. There is space for an assistance dog to rest within the seating area. Farnham Road Hospital, By clicking any link on this page you are giving your consent for us to set cookies. Let's make care better together. The towel dispenser is placed higher than 100cm (3ft 3in). The colour, design and typeface of signs is consistent throughout the building. Accessible toilet facilities are available. The entrance area/door is clearly signed. Farnham Road Hospital, Farnham Road Hospital, Farnham Road, Guildford, Surrey GU2 7LX, United Kingdom Telephone: 01483 443 798 Opening Times 24 hours 7 days a week Contact Names Ward Manager: Georgia Payne Senior Matron: Sima Magama Associate Director, Adult Inpatient Services: Claire Clifford Operational Compliance Manager: Kellyanne Davies Out of Hours Contact The shared toilet(s) is/are approximately 6m (6yd 1ft) from the main entrance. This isnt the way to treat people who are vulnerable through no fault of their own. For more information about what these symbols mean, view our Accessibility Symbols Guide. The colour contrast between the external lift controls and the control plate is good. [3], The Farnham Road site was redeveloped between December 2013 and December 2015 to create a modern purpose-built mental health facility. NB: Map points may not be 100% accurate and are for general reference only. The wash basin can be reached from seated on the toilet. For more information, visit our Getting Help page. The contrast between the external door and wall is good. Foundation stone laid 3rd July 1863, opened 27th April 1866 with Neo-Georgian porch added in early C20. Visited Inpatient mental health services on August 2021, Report review titled Not enough nurses and no visible management on the ward as unsuitable. The platform lift accesses a small level change. Our teams of health professionals include people from different disciplines including Doctors, Nurses, Psychologists, Occupational Therapists and Social Workers. At least one standard in this area was not being met when we inspected the service and, Surrey and Borders Partnership NHS Foundation Trust. Farnham Road Hospital , Farnham Road , Guildford, Surrey , GU2 7LX 01483 443 615 Visit website View Accessibility Symbols View photos View on a map Access Guide Show Easy Read Easy Read Print/Save as PDF Something changed? There is a clear level manoeuvring space of 150cm 150cm in front of the lift. The floors which are accessible by stairs are G, 1, 2. There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities. Tel: 01737 768333. The lift is approximately 8m (8yd 2ft) from the main entrance. Our core purpose is to work with people and lead communities in improving their mental and physical health and wellbeing for a better life; through delivering excellent and responsive prevention, diagnosis, early intervention, treatment and care. Each report covers findings for one service across multiple locations, Farnham Road Hospital (Mental Health Unit) The name / number of the room surveyed was; Family Visiting. 0300 555 5222. Please contact the service directly if you require directions. You will be directed to the back of the hospital where there's Endoscopy patient parking stalls near the entrance. There are seats with armrests on both sides. The contrast between the internal door and wall is poor. The nearest Train station is in Guildford. The wash basin is not placed higher than 74cm (2ft 5in). The wash basin can be reached from seated on the toilet. The soap dispenser cannot be reached from seated on the toilet. The main building is a Grade II listed building. Close menu. We use cookies on this site to enhance your user experience, Parking (Lower Car Park - Blue Badge and Staff), Consultation / Treatment Room (Family Visiting), Consultation / Treatment Room (Assessment Office), Level Change (Link between Main Hospital and Farnham Road entrance), Other Floors (Internal Link between Main Hospital and Farnham Road entrance), Lift (Platform-Internal Link between Main Hospital and Farnham Road entrance), To view the web page described above click here (opens in new tab), Farnham Road Hospital Farnham Road Entrance link (new tab) - click here. Handrails do cover the flight of stairs throughout its length. This information is for the entrance located to the front of the building. the service is performing exceptionally well. The managers simply don't care. Assistance may be required because there is / are slopes/ramps. The contrast between the wall-mounted grab rail(s) and wall is good. the service is performing exceptionally well. Go straight over the roundabout at the top of the B3013 Fleet Road. Suspended ratings are being reviewed by us and will be published soon. The reception point is approximately 4m (4yd 1ft) from the main entrance. There is a push button alarm in this cubicle. Farnham Road Hospital, Guildford, Surrey GU2 7LX, United Kingdom Telephone: 01483 443 508 Opening Times 24 hours a day, 7 days a week Contact Names Ward Manager: Sadan Gurung Matron: Anne Sayed Out of Hours Contact Mental Health Crisis Helpline: 0800 915 4644 SMS texting for people with speech or hearing difficulties: 07717 989 024 The width of the accessible toilet door is 87cm (2ft 10in). Acute mental health problems where service users are a danger to themselves or others or under section of the Mental Health Act. i-access is a drug and alcohol service run in partnership with WDP that offers advice, information and support to people in Surrey who want help with problematic drug and/or alcohol use. The nearest toilet is located to the main hospital entrance. For more information about what these symbols mean, view our Accessibility Symbols Guide. However, we found that people had not always been involved in the decisions regarding their care or were not fully supported to live as independently as possible. At conservative gathering, Trump is still the favourite. There is / are 1 consultation / treatment room(s) available. The height of the baby change table once extended is 80cm (2ft 7in). There is a/are female sanitary and general domestic waste disposal units. RG45 7EG. Stagecoach South Email We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. There is a waiting area close to the reception point. The door(s) open(s) away from you (push). There are not separate entry and exit doors in the lift. The contrast between the walls and floor is fair. Thank you again all. Signs indicating the location of the stairs are clearly visible from the entrance. Take a left onto Farnham Rd/A31 and the hospital will be on the right. This is a rehabilitation service property. Look at what worked at other hospitals and learn from each other. The height of the bell/buzzer is 131cm (4ft 4in). Your information helps us decide when, where and what to inspect. Requires improvement there are some services which we cant rate, while some might be under appeal from the provider. Community & mental health inspection reports for Farnham Road Hospital (Mental Health Unit) can be found at Surrey and Borders Partnership NHS Foundation Trust. There is a flashing fire alarm beacon within the cubicle. Handrails are at the recommended height (90cm-100cm). Farnham Road Hospital has not yet replied. Alternatively, you can take a bus from East Croydon to Guildford, Farnham Road Hospital via Kingston, Cromwell Road Bus Station, and Friary Bus Station in around 2h 48m. The depth of the step(s) is/are between the recommended 30cm and 45cm. Baby changing facilities are available within this accessible toilet. Why Alex Murdaugh was spared the death penalty, Why Trudeau is facing calls for a public inquiry, The shocking legacy of the Dutch 'Hunger Winter'. The following link is for Southern Railway. Emotional wellbeing and mental health service for children and young people, Complex Emotional Needs and Personality Disorder, National Association for Children of Alcoholics, Psychologists, Psychotherapists, and Talking Therapies, Vacancies: Psychologists, Psychotherapists, and Talking Therapies, University of Surrey Undergraduate Placements, Initiating & Delivering Clinical Research, Structured Preparation for Alcohol Detoxification (SPADe), Brief Intervention for Alcohol Misuse in Adults with Mild to Moderate Learning Disabilities (EBI-LD), Genetic Links to Anxiety And Depression (GLAD study), Cognitive and Neural Networks in Psychiatry, The causal role of neural activity in neurodegeneration (TIAD). view a map of the North West satellite clinics. We accept referrals from Community Mental Health Services, psychiatrists, GPs, psychiatric liaison nurses at Royal Surrey County Hospital, community psychiatric nurses and Surrey and Borders ward managers if urgent. We do this in partnership with WDP, a specialist national non-profit organisation. Thank you for your feedback and suggestions. The handrail(s) is/are on both sides going up the ramp. Complained about the staff in my review where the ward manager was present and they didnt batter an eyelid about what I was saying. Official information from NHS about Farnham Hospital & Centre For Health including contact details, directions, opening hours and service/treatment details There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people. What's the least amount of exercise we can get away with? The floors which are accessible by stairs are 1, 2, 3, 4. Operations Manager:Alison Foulser There is not a bell to attract attention. Menu Im coming out no better than I went in, the staff need more empathy and compassion instead of judging the patients , Visited Community mental health services on September 2021, Report review titled Appalling hospital ward Mulberry as unsuitable. 5 November 2013, Inspection Report published 12 January 2012 for Farnham Road Hospital (Mental Health Unit) - PDF - (opens in new window), Published There is a level landing at the top of the ramp/slope. The nearest Bus stop is on Farnham Road in front of the Hospital about 230 feet away. Farnham Road Hospital is a mental health hospital in Guildford, Surrey. The lower rank staff here, NHS, agency, and bank do their Very Best but they obviously lack basic Support from the faceless middle management. Any other browser may experience partial or no support. Get Directions. There is level access to this accessible toilet. The dimensions of the accessible toilet are 160cm x 220cm (5ft 3in x 7ft 3in). Farnham Road, Guildford, Surrey, GU2 7LX For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them. We really appreciate you taking time to share your experience and we will use this feedback to work towards increasing the visibility of our senior teams on the wards. the service is performing badly and we've taken enforcement action against the provider of the service. . Farnham Road, Farnham Road Hospital , Farnham Road, Guildford , Surrey , GU2 7LX 0300 555 5222 Visit website View Accessibility Symbols View photos View on a map Access Guide Show Easy Read Easy Read Print/Save as PDF Something changed? There is not a flashing fire alarm beacon within the cubicle. There is level access to the consultation / treatment room. Farnham Road Hospital (Mental Health Unit). We are sorry that your experience was not as positive as we would have liked it to be. Associate Director, Adult Inpatient Services: Claire Clifford Its obvious that all of the regular staff try their best with the resources they have. There are some chairs with armrests available. As you face the toilet pan the transfer space is on the left. The floors which are accessible by this lift are 1, 2, 3, 4. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. Tel: 01372 216666. For more information, visit the CQC website. There is not a list of floor services available within the lift. It was my first time being, Report an issue with the information on this page, Information supplied by Surrey and Borders Partnership NHS Foundation Trust, Surrey and Borders Partnership NHS Foundation Trust. Guildford Park Avenue, Guildford Park is 444 meters away, 7 min walk. Signs indicating the location of this lift are clearly visible from the entrance. The lateral transfer space is 150cm (4ft 11in). All inspection reports and timeline. It is managed by Surrey and Borders Partnership NHS Foundation Trust. The main building is a Grade II listed building. Exit the road and turn left onto Wilderness Rd, then turn right to stay on Wilderness Rd. It monitors and inspects services, to make sure they are safe, effective and provide high-quality care. Service Manager:Susannah Spindler, Trust Crisis Line: 0300 456 83 42 The reception point is located to the left of the main corridor. All rights reserved. Take the A325 Farnham Road, turning right at Heath End traffic lights onto the A287 Odiham/Basingstoke Road. This accessible toilet is approximately 16m (17yd 1ft) from the main entrance. The platform lift accesses a small level change. The toilet roll holder can be reached from seated on the toilet. We found that people's risk assessments had not been incorporated into their plan of care in order to provide guidance for staff to protect people from receiving care that was inappropriate or unsafe. The reception point is located in front of the main entrance. All the information you need about working for us, recruitment, job opportunities and careers within mental health, learning disability and substance misuse services in Surrey and Hampshire. The nearest Blue Badge bay is 22m (24yd 2in) from the main entrance of the main hospital building. Visit website. Farnham Road Hospital, Lift doors do contrast visually with lift lobby walls. Visited Inpatient mental health services on March 2021, Report review titled Great People, poor management. Signs indicating the location of this lift are clearly visible from the entrance. From the North take the Guildford and Godalming Bypass/A3. Senior Customer Service Advisor Direct Line Group Farnham 24,034 a year Full-time Weekend availability + 1 As a Senior Customer Advisor in our Travel and Medical Assistance teams (TMA), you'll support our customers with almost every imaginable scenario whilst they Farnham Road Hospital is a specialist mental health hospital, providing round-the-clock support to adults and older adults experiencing acute mental ill-health as well as housing community mental health and day services. Your information helps us decide when, where and what to inspect. Parking spaces for Blue Badge holders do need to be booked in advance. The colour contrast between the external lift controls and the control plate is good. The room does not have background music playing. there are some services which we cant rate, while some might be under appeal from the provider. The dimensions of the Blue Badge parking bay(s) are 240cm x 480cm (7ft 10in x 15ft 9in). Cranleigh Medical Practice - 18 High Street, Cranleigh, Surrey, GU6 8AE - 01483 540256. The colour contrast between the external lift control plate and the wall is good. The reception counter is not placed in front of a background which is patterned. Please contact the service directly if you require directions. Farnham Road, Guildford, Surrey, GU2 7LX Chertsey, Crowthorne, NB: Map points may not be 100% accurate and are for general reference only. View Accessibility Symbols. From Camberley/Farnborough. There is a clear level manoeuvring space of 150cm 150cm in front of the lift. I was sectioned under 136 and when I arrived I was in the care of police, they put my in a room that, I have just returned from visiting my nephew on Rowan ward Our community teams are dedicated to helping people with severe or enduring mental health problems back on the road to recovery. There is not a road to cross between the car park and the entrance. Telephone: 0300 222 5932, Associate Director Substance Misuse Services: Katy Matthews There is a flashing fire alarm beacon within the room. Please contact our Patient Advice and Liaison Service (PALS) who can look into this further for you: rxx.palsandcomplaintssabp@nhs.net / 01372 216202. by Anonymous - Posted on 10 November 2021. There's no need for the service to take further action. The reception area/desk is clearly visible from the entrance. Staff are trained to use the hearing system. The external controls for the lift are within 90cm - 110cm from the floor. 2023 BBC. The entrance door(s) does not/do not contrast visually with its immediate surroundings. Farnham Road Hospital is a mental health hospital in Guildford, Surrey. Provided and run by: Surrey and Borders Partnership NHS Foundation Trust. Helping people live the healthiest lives possible .